Debt Recovery Coordinator

21 hours ago


Warrington, Warrington, United Kingdom Altum HR Full time

About the Opportunity

We are seeking a highly motivated and results-driven Debt Recovery Coordinator to join our team at Altum HR. As a key member of our operations team, you will be responsible for managing allocated customer case files, handling both inbound and outbound telephone and written communications.

Main Responsibilities

  • Manage allocated customer case files, handling both inbound and outbound telephone and written communications.
  • Obtain relevant information from customers to decide appropriate next steps, including legal proceedings or case closure.
  • Ensure all collections processes align with legal guidelines and company procedures.

Requirements

  • Experience in customer service, debt collection, case management, or complaints handling.
  • Understanding of litigation and post-litigation processes.
  • Proficiency in Microsoft Office Suite and case management systems.

What You'll Get

  • A competitive salary of £38,000 - £50,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment that values diversity and inclusivity.


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