Senior Project Governance Specialist

5 hours ago


Southampton, Southampton, United Kingdom Quilter Full time
About the Role

PMO Specialist

Level 4

Department: Change

Location: Southampton

Contract type: Permanent

The Change Management Office at Quilter is responsible for overseeing the Quilter Change Portfolio, working closely with Project Managers and stakeholders across the business to ensure the portfolio is delivering on the strategic priorities for Quilter within appropriate governance. As a Project Specialist, you will support the governance and control standards for the projects in which you are assigned to. This role is responsible for ensuring that the projects you are working on are following appropriate governance and control standards for Change Management within the Quilter Group. The role also ensures that the project is aligned with strategic priorities, facilitates resource forecasting, monitors the quality of data reported, and supports the Project Manager with daily activities such as the RAID log, Steering Group Packs, minutes, and tracking actions.

Key Responsibilities:

  • Contributes to and maintains the approach and controls to Change Management governance and delivery, including process, tools, methodologies, and systems.
  • Supports Project Managers to adhere to the Change Management governance framework and delivery methodology and ensures consistency, optimisation, and best practice are embedded in Change processes.
  • Seeks opportunities for continuous improvement, optimisation, and innovation of the Change Management framework and processes informed by an understanding of evolving industry trends.
  • Ensures project delivery is aligned to and delivered in accordance with Quilter policy and standards, and community of practice guidelines.
  • Supports implementation and ongoing assurance/education of Change standards.

  • Supports the deployment of the Change Management Framework including associated policy, standards, and metrics, providing guidance to stakeholders to ensure effective implementation.
  • Provides centralised and consistent support to project teams, including subject matter expertise for the Change Management Office processes, tools, and methodology.
  • Supports the Change Management risk identification, prioritisation, and mitigation process, ensuring risk and issue management is applied as an integral part of the governance cycle for change management.
  • Tracks and monitors risk exceptions to ensure control deviations are identified and mitigating controls are in place.
  • Inputs into the development of a metrics-based, single source of the truth for Change Management, from which to take decisions, including size, scale, cost, and risk indicators.
  • Reviews, challenges, and evaluates activity across programmes/projects, ensuring integrity of the overall model is maintained and highlighting where conflicts and contention exist.
  • Monitors project/programme progress against key governance milestones, facilitating the management of risks and post-project review actions across the change portfolio, escalating significant issues as appropriate.

  • Inputs into the reporting of integrated plans and milestones.
  • Monitors and analyses programme and project information, reporting progress, costs, resources, slippage, and highlighting areas of risk and opportunity.
  • Provides insightful and meaningful Management Information (MI) and reporting to stakeholders to support decision-making across the function.
  • Monitors and reports on governance, risk, and compliance status.
  • Co-ordinates, collates, and reports on outcomes from project assurance activities.
  • Monitors budgeting and forecasting cycles and ensures costs are accurately tracked.
  • Provides portfolio updates and regular communication to key senior stakeholders to ensure support and engagement with the function.

About You

Knowledge, Skills & Experience:

  • Supporting the Change Management Office Manager with high-priority actions, experience in a Project Management Office is essential.
  • Would suit a dynamic individual who is comfortable working in a fast-paced environment.
  • Confident team player, must be comfortable working across portfolio teams.
  • Must have excellent communication skills.
  • Must have excellent Excel skills.
  • Power BI skills preferred but not essential.


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