Administration Support Assistant

3 days ago


Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

We are seeking a skilled and dedicated NVQ Apprentice to join our Royal Eye Infirmary team as an Administration Support Assistant.

About the Job

This is an exciting opportunity to gain varied administration experience in a demanding yet stimulating environment. As an Administration Support Assistant, you will provide clerical and administrative support within the Royal Eye Infirmary, assisting the reception team by adding waiting lists, collating notes, processing outcomes, and prepping case notes.

Responsibilities include dealing with telephone and verbal enquiries from patients, relatives, consultants, other departments, and GP practices in a courteous manner, seeking advice when required. You will also actively manage patients on a referral to treatment pathway, using the referral to treatment primary target list.

Requirements
  • To be successful in this role, you should have demonstrable experience working with people, ability to work in a team environment, and good communication skills, written and verbal.

The ideal candidate must have a flexible 'can do' attitude and the ability to use own initiative with excellent communication/interpersonal and IT skills.

We estimate the salary for this role to be around £15,000 - £18,000 per annum, depending on location and experience.



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