Senior Caseworker Position

2 days ago


Belfast, United Kingdom Hays Business Support Full time
Job Description: Senior Caseworker Position

Hays Business Support is partnering with a non-governmental association to recruit a temporary Senior Caseworker to be based in Belfast City Centre. This is a fantastic opportunity to work in a fast-paced environment and contribute to making a difference in the community.

The main responsibilities of this role are to assess cases, review complex information, prepare investigation reports, communicate decisions, provide advice, manage caseloads, conduct interviews, maintain electronic records, collaborate with teams, support Investigating Officers, handle inquiries, participate in team meetings, and track case statistics. Additionally, you will need to succeed in supporting adjudication matters and preparing case bundles.

To be successful in this role, you will need to have a strong educational background and at least 2 years of relevant experience in an administrative role within a busy customer service environment. You should also have prior experience of using a case handling system and developing and maintaining systems to collate and monitor data.

Key Responsibilities:
  • Case Assessment
  • Complex Information Review
  • Investigation Report Preparation
  • Decision Communication
  • Advice Provision
  • Caseload Management
  • Interview Conducting
  • Electronic Record Maintenance
  • Team Collaboration
  • Inquiry Handling
  • Team Meeting Participation
  • Case Statistics Tracking
  • Adjudication Support

Requirements:
  • A level qualification or equivalent.
  • 2 years' experience in an administrative role within a busy customer service environment.
  • Prior experience of using a case handling system.

Salary: £26,000 - £32,000 per year, dependent on qualifications and experience.

  • Belfast, United Kingdom HAYS Full time

    Senior Caseworker Officer, Temporary, Full-time Your new company Hays is partnering with a non-governmental association to recruit for a temporary Senior Caseworker Officer. This role is based in Belfast City Centre.Your new role Assess cases to determine if they meet legislative requirements for investigation.Review and gather complex information to make...


  • Belfast, United Kingdom HAYS Full time

    Senior Caseworker Officer, Temporary, Full-time Your new company Hays is partnering with a non-governmental association to recruit for a temporary Senior Caseworker Officer. This role is based in Belfast City Centre.Your new role Assess cases to determine if they meet legislative requirements for investigation.Review and gather complex information to make...

  • Volunteer Caseworker

    6 months ago


    Belfast, United Kingdom SSAFA Full time

    This role covers Belfast and surrounding areas. Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you. **What is a caseworker?** Caseworkers visit clients to work out what type...

  • Volunteer Caseworker

    6 months ago


    Belfast, United Kingdom SSAFA Full time

    This role covers Belfast and surrounding areas. Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you. **What is a Caseworker?** Caseworkers visit clients to work out what type...


  • Belfast, United Kingdom Hays Specialist Recruitment Full time

    Casework Officer PositionWe are recruiting for a temporary Senior Caseworker Officer to work with us in Belfast City Centre.Job DescriptionAssess cases to determine if they meet legislative requirements for investigation.Review and gather complex information to make evidence-based decisions.Prepare investigation reports and communicate assessment decisions...


  • Belfast, United Kingdom VANRATH Full time

    Casework and Complaints Resolution Officer Job Description">We are seeking a highly experienced Casework and Complaints Resolution Officer to join our team in Belfast on a four-month contract. The ideal candidate will have a strong background in casework and complaint resolution, with excellent communication and organisational skills.">Main...


  • Belfast, United Kingdom Hays Business Support Full time

    Role Summary: Casework Officer RoleWe are seeking a highly skilled and experienced Casework Officer to join our team in Belfast City Centre. As a Casework Officer, you will play a critical role in assessing cases, reviewing complex information, preparing investigation reports, communicating decisions, providing advice, managing caseloads, conducting...


  • Belfast, United Kingdom CV-Library Full time

    Your new company Hays is partnering with a non-governmental association to recruit for a temporary Senior Caseworker Officer. This role is based in Belfast City Centre. Your new role Assess cases to determine if they meet legislative requirements for investigation. Review and gather complex information to make evidence-based decisions. Obtain materials...


  • Belfast, United Kingdom Hays Business Support Full time

    Your new company Hays is partnering with a non-governmental association to recruit for a temporary Senior Caseworker Officer. This role is based in Belfast City Centre. Your new role Assess cases to determine if they meet legislative requirements for investigation. Review and gather complex information to make evidence-based decisions. Obtain materials...


  • Belfast, United Kingdom Black Fox Solutions Full time

    Victims Permanent Disablement Payments Scheme Caseworker Belfast £32,076/annum Full-Time Blackfox Solutions is recruiting on behalf of Relatives for Justice to recruit for the position of Victims Payments Scheme for Permanent Disablement Advice Worker.Reporting to the Caseworker Manager, you will advocate on behalf of victims to ensure they receive guidance...


  • Belfast, United Kingdom VANRATH Full time

    About the Role">We are currently recruiting for a Temporary Senior Casework Officer to join our team in Belfast. As a key member of our team, you will be responsible for managing and assessing complaints under established legal frameworks.">Key Responsibilities">">Managing and assessing complaints in line with relevant legislation.">Providing expert advice...


  • Belfast, United Kingdom Hays Specialist Recruitment Full time

    About This RoleWe are seeking a highly skilled and experienced Senior Caseworker Officer to join our team on a temporary basis in Belfast City Centre.Key ResponsibilitiesAssessing cases to determine if they meet legislative requirements for investigation.Reviewing and gathering complex information to make evidence-based decisions.Preparing investigation...


  • Belfast, United Kingdom 11037 Citibank, N.A. United Kingdom Full time

    Senior Counsel Position Overview\The Lead Counsel is a senior level position responsible for providing legal guidance and thought leadership to the Services business, comprising of Cash Management, Trade Services and Security Services.\Key Requirements\\Relevant industry experience, preferably in financial services or banking, including laws related to...


  • Belfast, United Kingdom ENGINEERINGUK Full time

    The role of Commercial Senior Underwriter is a pivotal position within our Regional Senior Technician Underwriting team, responsible for managing the most complex and high-value cases. The successful candidate will play a critical part in advising, training, and guiding others to ensure that our regions maintain the necessary technical knowledge and...


  • Belfast, United Kingdom British Red Cross Full time

    About The RoleWe have an exciting opportunity for a Service Manager to join our Refugee Support team based in Belfast. This is a unique chance to make a positive difference to people in crisis as a result of their migration status.The successful candidate will develop and manage our service, working closely with colleagues to maintain operations across...


  • Belfast, United Kingdom Hays Senior Finance Full time

    About the Position">We are seeking a highly motivated Financial Accountant to join our team at Hays Senior Finance. This is an exciting opportunity to work with a large public sector organisation and contribute to the success of the finance team.Key ResponsibilitiesPreparation of monthly accounts, including posting of all relevant journals and preparation of...


  • Belfast, United Kingdom VANRATH Full time

    Job Summary">We are seeking a highly skilled Temporary Senior Casework Officer to join our team in Belfast on a four-month contract. This exciting opportunity offers the chance to make a meaningful impact by managing and assessing complaints under established legal frameworks.">The Role">">Audit and assess complaints in line with relevant legislation,...

  • Financial Accountant

    3 weeks ago


    Belfast, United Kingdom Hays Senior Finance Full time

    Job Overview">This role presents an exciting opportunity for a qualified Accountant to join Hays Senior Finance in partnership with a large public sector organisation. The successful candidate will be responsible for preparing monthly accounts, including posting of all relevant journals and preparation of VAT returns.Key ResponsibilitiesPreparation of...

  • Accounting Officer

    3 weeks ago


    Belfast, United Kingdom Hays Senior Finance Full time

    Role Summary">Hays Senior Finance is seeking a skilled Accounting Officer to work in partnership with a large public sector organisation. This is an excellent opportunity for a qualified Accountant to develop their skills and contribute to the success of the team.About the RoleMonthly accounts work to include posting of all relevant journals and preparation...


  • Belfast, United Kingdom VanRath Full time

    We are looking for a highly skilled Senior Site Manager to join our client's team in Belfast.This full-time position comes with a competitive salary package including a car allowance.The successful candidate will be responsible for identifying growth opportunities, monitoring department issues, verifying purchase orders, and managing customer accounts.Key...