Passenger Transport Assistant

1 month ago


Littlehampton, West Sussex, United Kingdom West Sussex County Council Full time
About the Role

We are seeking a skilled and compassionate Passenger Assistant to join our School Transport team, working across the county. As a Passenger Assistant, you will play a vital role in ensuring the safe and secure transportation of vulnerable adults and school children with special needs.

Key Responsibilities

As a Passenger Assistant, your key responsibilities will include:

  • Providing a safe and happy environment for passengers during transportation
  • Ensuring the smooth running of journeys and resolving any issues that may arise
  • Working collaboratively with drivers and other Passenger Assistants to ensure the well-being of passengers
  • Ensuring that all equipment, such as wheelchairs, is carefully stowed and secured during transportation
  • Communicating effectively with passengers, their carers, and school staff to ensure their needs are met
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • High levels of patience and sensitivity when dealing with passengers with special needs
  • Basic literacy and numeracy skills
  • Able to understand and communicate in basic non-verbal signals
  • A basic understanding of Makaton to communicate with passengers with learning difficulties
What We Offer

We offer a supportive and inclusive work environment, with opportunities for professional development and growth. As a Passenger Assistant, you will be part of a dedicated team that is passionate about providing high-quality transportation services to vulnerable adults and school children.


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