Senior Food and Beverage Operations Manager

4 days ago


Newport, Newport, United Kingdom Celtic Manor Resort Full time

Overview

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We are seeking a highly skilled Senior Food and Beverage Operations Manager to oversee the daily food and beverage operation at the Celtic Manor Resort, part of the Celtic Collection. As a key member of our team, you will be responsible for delivering exceptional customer service, managing staff, and ensuring seamless operational processes.

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About Us

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The Celtic Collection is a prestigious portfolio of unique hotels and event venues in South Wales, developed from the success of the Celtic Manor Resort. Our flagship business and leisure destination has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. We offer three championship golf courses, luxury spas, exceptional conference facilities, and family activities.

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Job Description

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Your main responsibilities will include:

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  • Managing a high-volume food and beverage operation, with a focus on delivering outstanding customer service;">
  • Leading and developing a team of staff to ensure seamless operational processes;">
  • Ensuring compliance with health and safety regulations and company policies;">
  • Monitoring and controlling inventory levels and financial budgets;">
  • Collaborating with other departments to ensure excellent customer experience.">

To succeed in this role, you will need:

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  • A degree in hospitality or a related field;">
  • At least 2 years of experience in a senior management position within the food and beverage industry;">
  • Excellent leadership and communication skills;">
  • A proven track record of delivering results in a fast-paced environment;">
  • A passion for delivering exceptional customer service and exceeding customer expectations.">

As an employee of The Celtic Collection, you can enjoy a range of incredible perks, including lifestyle and retail discounts for you and your family. You will also have the opportunity to enrol onto a Celtic Pathways qualification and develop your career with us.

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Salary and Benefits

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We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience. Additional benefits include:

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  • A generous pension scheme;">
  • Comprehensive training and development opportunities;">
  • A discount card for local businesses;">
  • A healthy work-life balance policy;">
  • A welcoming and supportive work environment.">

If you are a motivated and ambitious individual with a passion for delivering exceptional customer service, please apply for this exciting opportunity.



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