Advanced MRI Field Service Professional
2 days ago
Job Overview:
Philips is seeking a highly skilled Advanced MRI Field Service Professional to support the technical needs of our customers in the South East region, particularly in London.
About the Role:
This is a field-based position that requires you to work independently and as part of a wider team to install, maintain, and repair our advanced imaging equipment.
Main Responsibilities:
- Provide expert technical advice and solutions to customers and colleagues at an advanced level.
- Offer field-based and remote technical support to customers and colleagues in line with relevant training and experience.
- Carry out corrective, preventative, installation, and field change order activities on complex healthcare systems.
- Determine the most cost-effective repair/solution to minimize customer downtime.
- Actively participate in an ongoing rotation with the Field Service Engineer team, providing direct remote support to customers in a 5x7 working pattern.
Requirements:
To succeed in this role, you will need a customer-first attitude and the following skills and qualifications:
- HNC (NVQ Level 4) or Degree in Electro-engineering or equivalent.
- Experience in logical problem-solving and working independently.
- Knowledge of carrying out corrective and preventative works for Imaging Systems devices and equipment.
- The ability to process knowledge across multi-modality and diverse product ranges.
- Adaptability to new technologies and daily challenges.
- Delivering high levels of customer service.
Salary: Estimated £45,000 - £60,000 per annum based on location and experience.
About Philips:
We are a health technology company committed to improving people's lives through innovation. Our purpose is to ensure that every human being has access to quality healthcare. If you're interested in making a difference and have the necessary skills, we encourage you to apply.
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