Order Support Representative

2 days ago


London, Greater London, United Kingdom Lycamobile Full time

Job Overview:

We are looking for an Order Support Representative to join our team at Lycamobile. In this role, you will be responsible for supporting customers with their orders, returns, and refunds, as well as resolving any complaints they may have.

As an Order Support Representative, you will be the first point of contact for customers who need assistance with their orders. You will be responsible for answering their questions, addressing their concerns, and providing solutions to their problems.

Key Responsibilities:

  • Provide support to customers with their orders, returns, and refunds
  • Answer customer inquiries and resolve their concerns
  • Escalate complex issues to senior colleagues or management
  • Maintain accurate documentation of customer interactions

Requirements:

  • High school diploma or equivalent required; degree preferred
  • 1+ year of experience in customer-facing roles; preferably in retail or hospitality
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and prioritize multiple tasks

Salary Range: $35,000 - $55,000 per year, depending on experience



  • London, Greater London, United Kingdom Wise Employment Full time

    We are seeking a Customer Service Representative to join our team at Wise Employment. This is an exciting opportunity to grow your career in a globally renowned brand that supplies top-tier products across the globe.Key Responsibilities:Respond to customer inquiries with a warm and helpful approachProcess orders accurately and efficientlyKeep customers...


  • London, Greater London, United Kingdom Pin Point Recruitment Full time

    Pin Point Recruitment seeks a skilled Sales Order Coordinator to join our team in Bedford. With a salary range of £28,000 - £32,000 per annum, this role offers a unique opportunity to work with a leading manufacturer of innovative solutions.Company OverviewOur client has been a prominent manufacturer in the UK since 1980, creating high-quality mechanical,...


  • London, Greater London, United Kingdom Pin Point Recruitment Full time

    Pin Point Recruitment invites applications for an Order Fulfillment Associate position in Bedford, with a salary of £29,000 - £33,000 per annum. As a key member of our team, you will work with a leading manufacturer of innovative solutions, contributing to the success of our company.Job ResponsibilitiesThe successful candidate will be responsible...


  • London, Greater London, United Kingdom TOTAL Deutschland GmbH Full time

    TotalEnergies is committed to diversity, promoting individual growth, and offering equal opportunities for career advancement. As an EV Support and Sales Representative, you will work closely with customers to finalize subscriptions, address queries, and provide solutions to meet their needs.Your duties will include:Preparing credit notes for approvalRaising...


  • London, Greater London, United Kingdom Bennett And Game Recruitment Full time

    We are seeking a highly skilled Internal Sales Support Representative to join our team at Bennett And Game Recruitment. This role is ideal for individuals with previous experience in sales support or similar positions.Key ResponsibilitiesDedicated sales support for all external Sales Account Managers, ensuring seamless communication and efficient order...


  • London, Greater London, United Kingdom Monotype Full time

    About MonotypeMonotype is a leader in type and technology, driving brands to life through engaging consumer interactions. As a pioneer in digital solutions, we empower creative professionals to discover, license, and use fonts in an increasingly digital world.We collaborate with global brands and individual creatives, offering a wide range of solutions that...


  • London, Greater London, United Kingdom Monotype DACH Full time

    About Us">Monotype DACH is a leading provider of type and technology solutions, named 'One of the Most Innovative Companies in Design' by Fast Company. Our rich legacy includes a library featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. We provide a first-of-its-kind service making fonts more accessible for creative professionals....


  • London, Greater London, United Kingdom Incora Full time

    Customer Service RepresentativeJob SummaryAs a Customer Service Representative at Incora, you will be responsible for providing business support to the sales team and delivering professional and efficient service to customers. Your role will involve ordering, tracking, and resolving customer complaints in a timely and accurate manner. Additionally, you will...


  • London, Greater London, United Kingdom Scandinavian Tobacco Group Tobacco Service B.V. Full time

    Talent Pool - Sales RepresentativesLocation: Southern EnglandAbout the Role:We are seeking a skilled sales representative to join our team in Southern England. As a sales representative, you will be responsible for maximizing sales within your territory and ensuring our products are at the forefront of independent retailers.Sales and Relationship Building:...


  • London, Greater London, United Kingdom Harrison Scott Associates Full time

    Inside Sales Representative – WFH part weekA fantastic opportunity to join a world-renowned Paper Company with UK sales offices around the Greater London area.Job Title: Inside Sales Representative – WFH part weekSalary: 5k pa / DOEThis role offers a challenging and rewarding position within a dynamic team, with flexible working hours and the opportunity...


  • London, Greater London, United Kingdom Williams Lea Full time

    Job Description: Customer Experience RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative in the reprographics office. As a key member of our team, you will be responsible for delivering exceptional customer service, managing stationery orders, and maintaining a positive...


  • London, Greater London, United Kingdom Funko Full time

    DescriptionThe Sales Order Specialist plays a pivotal role in ensuring seamless order processing within the Dynamics 365 system. Collaborating closely with designated customer service teams, this individual is responsible for accurately and efficiently entering customer orders on time. A key aspect of this position involves handling various transactional and...


  • London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

    We are seeking a Sales Support Assistant - Client Order Handling to join our dynamic office. As a key member of the sales team at Burton Bolton & Rose Recruitment Services Ltd, your primary responsibility will be to manage customer orders from start to finish, ensuring seamless delivery and timely dispatch.You will be responsible for handling phone and email...


  • London, Greater London, United Kingdom Office Angels Full time

    Temporary Wholesale Order Administrator Job DescriptionOur client, a leading wholesale company, is seeking a Temporary Wholesale Order Administrator to join their dynamic team. This role involves processing wholesale orders with precision and attention to detail, ensuring all information is accurate and up-to-date. Key responsibilities include:Order...

  • Site Representative

    2 weeks ago


    London, Greater London, United Kingdom GreenWin Full time

    **Job Summary**We are seeking a skilled Site Representative to join our team at GreenWin. As the first point of contact for residents, you will provide exceptional customer service and ensure a positive living experience.The successful candidate will be responsible for:Responding to all tenant questions, concerns and complaints in a timely mannerRenting...


  • London, Greater London, United Kingdom Citygate Automotive Ltd Full time

    **Job Title:** Sales and Support Representative**Overview:Career Opportunities with Citygate Automotive Ltd.**Salary & Benefits:This role offers a competitive salary of £25,000 - £30,000 per annum, plus various perks such as access to our in-house training academy for everyone, internal career progression opportunities across our various brands and...


  • London, Greater London, United Kingdom Joseph Joseph Ltd Full time

    Job DescriptionWe are seeking a skilled Order Management Executive to join our team at Joseph Joseph Ltd. As a leading houseware brand, we strive to deliver exceptional customer service and quality products to over 100 countries worldwide.About UsPWe love solving everyday problems through intelligent design to create distinctive, functional products that are...


  • London, Greater London, United Kingdom First Call Contract Services, Ltd. Full time

    Are you looking for a role where you can work in a fast-paced environment with great support? Look no further! We are seeking an experienced individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for picking and packing printing goods, labelling, sticking, gluing, making boxes, and...


  • London, Greater London, United Kingdom Funko Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our Customer Fulfillment team as an Order Coordinator. The ideal candidate will possess excellent communication skills, be able to work independently, and demonstrate a strong attention to detail.Key ResponsibilitiesProcess sales orders accurately and on time in alignment with...


  • London, Greater London, United Kingdom Select Appointments Full time

    Are you looking for a flexible and rewarding administrative contract with opportunities to develop your skills? Our client in Stratford is seeking a Sales Order Processor to join them during a busy period. The ideal candidate will be at the heart of all order/sales support, ensuring that orders are created efficiently and accurately using their CRM...