Morning Hospitality Ambassador
2 weeks ago
We are seeking an exceptional Morning Hospitality Ambassador to join our team at Village Hotels - Wirral. This is an exciting opportunity to be part of a lively and modern space where guests can work, eat, relax, play, and exercise.
Company Overview
Village Hotel Club is a unique hospitality brand that prides itself on embracing personality, individualism, and fun. We create vibrant spaces for our guests to enjoy, and we're looking for someone who shares our passion for delivering exceptional service.
Salary
The estimated annual salary for this position is £25,000 - £30,000, depending on experience. We offer a comprehensive benefits package, including a health and wellness membership, discounted hotel stays, and a range of wellbeing and healthcare benefits.
Job Description
As a Morning Hospitality Ambassador, you will be the first point of contact for our guests, providing a warm and welcoming experience. You will work closely with our team to ensure that every guest feels valued and supported throughout their stay.
Required Skills and Qualifications
To be successful in this role, you will need to possess excellent communication and interpersonal skills, a warm and friendly demeanor, and a willingness to learn and adapt to our fast-paced environment. You will also need to be an excellent team player, able to work collaboratively with others to deliver exceptional service.
Benefits
We offer a comprehensive benefits package, including:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast
- Friends and Family discounted stays from £49 including breakfast
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- 30% discount on and off shift in our Village Hotel Starbucks stores
- Excellent training and development including our Rising Stars and Talent Academy programmes
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually
- Financial wellbeing support and salary drawdown via Wagestream
- Access to our Employee Assistance Programme, offering support and counselling
- Flexible working hours
- A fun, supportive and inclusive work environment with regular team events
- Excellent Reward and Recognition Incentive schemes
- Anniversary rewards for key milestones of service
- Electric car salary sacrifice scheme
- Have your birthday off guaranteed
- Discounted Health Cash plan and Sick pay Insurance.
Others
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to our online portal. We look forward to hearing from you
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