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Seasoned Retail Sales Expert

1 month ago


London, Greater London, United Kingdom Selfridges Full time

Selfridges is a retailer renowned for its exceptional customer experience, creating an enchanting atmosphere that embodies the magic of Christmas. Our team fosters a warm and welcoming environment, reflecting the company's commitment to spreading joy through its work.

To ensure our customers have an unforgettable shopping experience, we are seeking a Sales Associate who will be part of a dynamic team focused on delivering exceptional service, product knowledge, and catering to individual needs. Key responsibilities include:

  • Building strong relationships with customers to create lasting impressions, leveraging product expertise to meet their requirements and offering alternative solutions when necessary
  • Selling and replenishing stock, maintaining high retail standards, and ensuring seamless transactions, including sales, refunds, and exchanges
  • Maintaining a flexible approach to adapt to customer feedback, using it constructively to improve service, sales, and retail standards in your area

The ideal candidate should possess exceptional sales and service skills, with a passion for delivering outstanding customer experiences. In return, Selfridges offers:

  • A competitive salary
  • An enviable team member discount
  • Exclusive local discounts on restaurants, bars, beauticians, and entertainment
  • A range of internal communities promoting diversity, equity, inclusion, sustainability, and well-being initiatives

We're looking for a Seasoned Retail Sales Expert to play a key role in reinventing retail at Selfridges. If you're passionate about delivering exceptional customer experiences, join us to make this holiday season unforgettable for our customers.