Technical Service Provider

3 days ago


London, Greater London, United Kingdom Identify Full time

Job Overview

We're excited to be working exclusively with a leading global manufacturing and distribution company, providing high-quality products and services. As an IT Technician, you'll have the chance to work in a dynamic environment that values employee development and career growth.

You'll play a vital role in ensuring our clients' technology infrastructure runs smoothly, providing top-notch support and guidance to their teams.

  • Serve as the primary point of contact for IT support requests, resolving issues promptly and professionally
  • Troubleshoot complex technical issues, using your problem-solving skills to find effective solutions
  • Collaborate with colleagues to enhance service delivery and user experience
  • Deliver comprehensive training and support to users on various IT systems and tools

Key Responsibilities

  • Provide expert technical support to clients, utilizing strong analytical and problem-solving skills
  • Install, configure, and troubleshoot hardware and software equipment
  • Develop and maintain strong relationships with clients, ensuring exceptional service delivery
  • Stay up-to-date with industry trends and best practices, applying this knowledge to improve services and processes


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