Technical Service Provider
3 days ago
Job Overview
We're excited to be working exclusively with a leading global manufacturing and distribution company, providing high-quality products and services. As an IT Technician, you'll have the chance to work in a dynamic environment that values employee development and career growth.
You'll play a vital role in ensuring our clients' technology infrastructure runs smoothly, providing top-notch support and guidance to their teams.
- Serve as the primary point of contact for IT support requests, resolving issues promptly and professionally
- Troubleshoot complex technical issues, using your problem-solving skills to find effective solutions
- Collaborate with colleagues to enhance service delivery and user experience
- Deliver comprehensive training and support to users on various IT systems and tools
Key Responsibilities
- Provide expert technical support to clients, utilizing strong analytical and problem-solving skills
- Install, configure, and troubleshoot hardware and software equipment
- Develop and maintain strong relationships with clients, ensuring exceptional service delivery
- Stay up-to-date with industry trends and best practices, applying this knowledge to improve services and processes
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