Service Operations Director

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom WALLACE HIND SELECTION LIMITED Full time

Company Overview

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WALLACE HIND SELECTION LIMITED has been a leading provider of high-end commercial refrigeration solutions and aftercare in the food and drink industry since 2008. Our mission is to deliver sustainable, high-quality, reliable, and durable products while offering exceptional product knowledge, delivery, and after-sales service.

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Salary & Benefits

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The estimated salary for this position is £42,500 - £47,000 per annum, inclusive of benefits such as 20 days annual leave + Bank Holidays, extra holiday with service, annual salary reviews, bonus based on company profit, and regular company incentives.

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Job Description

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We are seeking an experienced Service and Operations Manager to join our team. The successful candidate will be responsible for developing, implementing, and managing our after-sales strategy, systems, and day-to-day operations. This includes providing timely technical support before, during, and after product deliveries and installations, ensuring trouble shooting is conducted with customers and distributors, and providing off-site technical support for commercial refrigeration equipment.

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Required Skills & Qualifications

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The ideal candidate will have a strong technical background within the engineering industry, specifically commercial refrigeration or related fields. They should possess excellent communication skills, be highly organized, and able to work effectively in a team environment. A valid forklift truck license is highly desirable.

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Benefits

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In addition to the competitive salary and benefits package, we offer a dynamic and supportive work environment, opportunities for professional growth and development, and recognition for outstanding performance.

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Others

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This is an exciting opportunity for a seasoned Service and Operations Manager to join our team and contribute to our continued success in the commercial refrigeration market.



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