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Field Service Engineer

1 month ago

Dartford, Kent, United Kingdom eSift Ltd Full time

Job Title: Field Service Engineer

Job Summary:

We are seeking a skilled Field Service Engineer to join our team at eSift Ltd. As a Field Service Engineer, you will be responsible for providing exceptional service to our clients by troubleshooting and repairing equipment, adhering to company policies and procedures, and driving service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

Key Responsibilities:

  • Provide technical support and repair services to clients
  • Ensure timely and efficient resolution of service requests
  • Collaborate with internal teams to resolve complex issues
  • Develop and maintain strong relationships with clients

Requirements:

  • Recent experience with Automatic Doors (Swing/Slide) – Desirable
  • Field Service experience within mechanical electrical environment preferable
  • IT skills (Proficient in mobile device/tablet use)
  • Ability to troubleshoot, i.e. repair equipment
  • Positive can-do self-motivated attitude towards work and fellow team members & willingness to support other technicians in the field
  • Excellent communication skills and the ability to work effectively with customers
  • Full UK Driving License

About eSift Ltd:

eSift Ltd is a leading provider of bespoke physical security products. We are committed to delivering exceptional service to our clients and are seeking a skilled Field Service Engineer to join our team.