Sales and Customer Experience Manager

7 days ago


Swindon, Swindon, United Kingdom Charles Tyrwhitt Full time

We're looking for a talented Sales and Customer Experience Manager to join our team at Charles Tyrwhitt. As a key holder, you'll be responsible for driving sales, delivering exceptional customer service, and managing store operations.

Key Responsibilities
  • Lead by example, demonstrating excellent sales and customer service skills.
  • Coaching and developing Sales Assistants to achieve sales targets and improve customer satisfaction.
  • Managing store operations, including opening and closing procedures, stock management, and compliance with company policies.
What We Offer
  • A competitive salary range of £30,000 - £40,000 per annum, depending on experience.
  • Quarterly bonuses when store targets are hit.
  • Additional benefits, including uniform allowance, cycle to work scheme, relocation packages, season ticket loans, and professional development opportunities.

We're committed to supporting your career growth and development, with regular training and coaching sessions through The Tyrwhitt Academy. If you're passionate about delivering exceptional customer service and driving sales, we'd love to hear from you.



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