Customer Experience Specialist

5 days ago


Swindon, Swindon, United Kingdom Next Full time
About the Role:

To succeed in this Sales Team Member position, you will need to offer fast and friendly service at all times, helping our customers find the perfect products.

  • Share your passion and knowledge about our amazing products
  • Work in all areas of the store, including sales floors, stockrooms and processing deliveries

You will be working as part of a fast-paced store team, prioritizing outstanding customer service and excellent stock operations. In return for supporting Next policies and procedures, we will invest in your development from day one. Flexible working options are available.

Key Responsibilities:

  • Provide exceptional customer experience by offering personalized product recommendations
  • Maintain a clean and organized store environment, including sales floors and stockrooms

About You:

  • A great communicator who's always looking for ways to help
  • Friendly, calm and efficient – even on your busiest days

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not typically considered for sponsorship under the Skilled Worker route due to Home Office requirements on skills level. Candidates are encouraged to consider their own right to work options without Next sponsorship. We estimate an annual salary of £18,000 - £20,000 based on market rates and industry standards.



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