Customer Service Representative

4 weeks ago


Frimley, Surrey, United Kingdom John Lewis Partnership Full time
Job Summary:

This role is a key part of our front-line team, representing Waitrose & Partners with every customer interaction. As a passionate advocate for exceptional customer service, you will be responsible for delivering a high-quality experience that meets our customers' expectations.

Key Responsibilities:

• Proactively seek opportunities to improve our services and processes, ensuring the Partnership's success for the future.

• Provide excellent customer service, ensuring a positive experience for every customer interaction.

• Assist with stock control, cashiering, and other tasks as required, which may involve lifting heavy products.

• Maintain a good appreciation of health & safety and excellent driving skills, with a valid UK manual driving licence and no more than six points.

Requirements:

• A full valid UK manual driving licence with no more than six points.

• 18 years old or over.

• Previous experience in a driving role and knowledge of chilled vehicles are desirable.

Benefits:

As a Partner, you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels, and more.

Working Hours:

Varied hours of part-time work (22 hours per week) across seven days, including early starts, late finishes, evenings, and weekends between 06:00-22:30.

About Us:

At the John Lewis Partnership, we value diversity and inclusivity, and we want you to be yourself. We believe that our differences make us stronger, and we're committed to creating a workplace where everyone feels welcome and valued.



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