Agile User Researcher

3 weeks ago


Reading, Reading, United Kingdom Primark Stores Limited Full time
About the Role

We are seeking a skilled UX Researcher to join our Digital team at Primark Stores Limited. As a UX Researcher, you will play a crucial role in shaping the customer experience of our online services.

Key Responsibilities
  • Conduct user research to inform design decisions and improve the overall customer experience.
  • Analyse quantitative data from Contentsquare and Google Analytics to support research findings.
  • Work with multidisciplinary teams to conduct user research and provide recommendations for experimentation.
  • Create and grow Primark's customer and employee panel for research purposes.
Requirements
  • Analysis and synthesis skills to support teams in applying research methods and synthesising findings.
  • Inclusive research skills to ensure diverse user needs are considered in research activities.
  • Experience with a range of user research methods and ability to advise colleagues on best practices.
What We Offer
  • 27 days of leave, plus bank holidays and the option to buy additional leave.
  • Flexible working arrangements, including an early Friday finish and subsidised cafeteria.
  • Primark Perks – discounts with local partner businesses.

If you are a motivated and detail-oriented individual with a passion for user research, we encourage you to apply for this exciting opportunity.


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