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Executive Director
2 months ago
BramahHR Ltd is seeking a seasoned Executive Director to spearhead the growth and success of our organization. This is an exceptional opportunity to join a dynamic and forward-thinking team.
Key Responsibilities:
- Team Leadership: Foster a high-performing team by creating a positive and inclusive work environment, empowering employees to excel, and promoting a culture of continuous learning and development.
- Operational Excellence: Ensure a safe, secure, and efficient work environment, delivering exceptional customer service and maintaining high standards.
- Financial Performance: Drive financial growth by analyzing and optimizing business processes, developing and implementing strategies to improve profitability, and providing regular evaluations and recommendations.
- Customer Engagement: Develop and maintain strong relationships with customers, exceeding their expectations and promoting a culture of customer-centricity.
- Human Resources: Oversee the recruitment, development, and training of employees at all levels, focusing on succession planning and team growth.
- Purchasing and Cost Control: Manage purchasing and cost control functions to ensure alignment with business objectives and maintain a competitive edge.
- Compliance: Ensure adherence to relevant laws, regulations, and industry standards, maintaining a culture of compliance and risk management.
- Brand Management: Promote and protect the company's brand, adhering to brand guidelines and scorecard accomplishments.
- Community Engagement: Develop and maintain relationships with local businesses and organizations, fostering a culture of community involvement and commercial success.
- Marketing and Advertising: Oversee the development and implementation of marketing strategies, including advertising and promotional activities.
Requirements:
- Leadership Skills: Proven ability to lead and motivate teams, with a strong track record of success in a strategic leadership role.
- Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex ideas and strategies.
- Financial Acumen: Strong understanding of financial documents, KPI management, and P&L account ownership.
- Customer Service: Outstanding customer service and people skills, with a focus on delivering exceptional results.
- Solution-Oriented: Proven ability to think critically and develop innovative solutions to complex problems.
- Experience: Minimum 5 years of experience in a senior leadership role, with a strong track record of success in a service-led industry.
- Qualifications: IOSH qualification desirable, with a background in a service-led industry also desirable.