Transport Operations Coordinator

3 weeks ago

Slough, Slough, United Kingdom Movianto Full time
Job Description

Job Title: Transport Operator

Location: Slough

Contract: Permanent, Full Time

Salary: £26,500

Job Summary

We are seeking a highly skilled Transport Operator to join our team at Movianto. As a Transport Operator, you will be responsible for maintaining the day-to-day transport operation, ensuring quality, health and safety, and transport compliance on site.

Key Responsibilities
  • Ensure all daily deliveries are scanned into the DC, allocated onto manifests, and scanned on vehicles and monitored throughout the day following all SOP's and compliance
  • Ensure that all drivers are pre-briefed and debriefed in conjunction with the debrief process using various systems (TMS, Verilocation, Tachomaster, Odyssey, Fleet Check), and that all paperwork is accurately completed and signed
  • Deal with any problems that arise, communicate effectively to resolve and ensure all deliveries and collections are made on time and in full. Make sure the individual is always available to assist drivers with their queries when out delivering
  • Provide an excellent service to our internal and external customers, both for incoming and outbound calls
  • Ensure inspections, servicing, MOTs, and defects are completed in line with DVSA regulations
  • Hold responsibility of Health and Safety on site including a focus on the reduction of the number of accidents and incidents
  • Responsibility for aspects of the MHRA and Road haulage legal compliance as delegated by Distribution Centre Manager
  • Ensure that outstanding service is delivered to customers, both internal and external with a clear focus on excellent customer care, acting as a brand ambassador
  • Action delivery bookings by contacting any delivery point that require goods to be booked in, liaising with Distribution Centre Manager to ensure correct times are obtained to ensure best optimisation of vehicles
  • Maintain the TMS (Transport Management system) ensuring all due consignments are received and allocated for delivery. Those not received are communicated to Customer service teams
  • Respond to internal vehicle chill alerts, manage deviations and temperature excursions as delegated
  • Data inputting, maintaining documents and managing numerous spreadsheets and reports
  • Manage depot security by completing random personnel and vehicle searches
  • Support cross dock operations, loading, and unloading using FLT
  • Ability to support on road with deliveries in case of staff shortages, or emergencies
  • Carry out initial HR Meetings with Teammates at the appropriate level such as Investigation Meetings or Return to work Meetings
  • Lead engagement on site throughout variety of approaches, being creative and proactive
Requirements
  • Excellent communication skills, ability to multitask and prioritise workload
  • Knowledge of driver hours regulations and health & safety requirements
  • Ability to work under pressure in a fast-paced environment
  • Positive attitude with dealing with challenge and change
  • Driving License (desirable)
  • Excellent administration skills with strong attention to detail
  • Excellent MS Office Skills including word, excel, PowerPoint and outlook
  • Outstanding customer service skills – CS experiences desirable
  • Capability driving FLT – FLT licence advantageous, however not essential as training will be provided

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