Head of Responsive Repair Services

20 hours ago


London, Greater London, United Kingdom Ocean Edge Executive Search Full time

**Job Title:** Head of Responsive Repair Services

**Location:** West London

We are seeking a highly skilled and experienced Head of Responsive Repair Services to join our client's team in West London.

The successful candidate will be responsible for leading a team that provides responsive repair services to over 10,000 tenants in London. This includes managing a team of engineers, operatives, and support staff to deliver high-quality maintenance services.

Key Responsibilities:

  • Lead and manage a team to deliver a customer-focused 24/7 365 days per week responsive maintenance provision
  • Develop and implement strategies to improve service delivery and efficiency
  • Monitor and report on performance, both financial and operational

Requirements:

  • Relevant experience in social housing repairs or a similar industry sector
  • Demonstrable commercial acumen and experience of managing budgets in the range of £10-15m
  • Excellent communication and interpersonal skills

Estimated Salary: £70,000 - £110,000 per annum (dependent on experience)



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