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Retail Sales Associate

1 month ago

omagh, United Kingdom Virgin Media O2 Full time
About Virgin Media O2

We are the UK's fastest broadband network and one of the nation's most-loved mobile brands.

Role Overview

This is a fantastic opportunity to become an expert in all things O2, promoting our products, services, and brand. As a Retail Sales Associate, you will consistently meet store targets by creating tailored recommendations and sharing our Why O2? message.

About the Role

As a key player in creating memorable moments for our customers and helping our store thrive, your main responsibilities will include:

  • Becoming an expert in all things O2, promoting our products, services, and brand.
  • Consistently meeting store targets by creating tailored recommendations and sharing our Why O2? message.
  • Taking ownership of your own performance and contributing to the overall success of O2.
  • Embracing opportunities for personal development with support from store leadership and O2 resources.
Key Requirements

To be successful in this role, you must have:

  • Good active listening skills to understand our customer needs and preferences;
  • Empathy to relate to our customers and provide a personalised service;
  • Excellent communication skills to convey information and instructions clearly, as well as handle customer complaints and resolve issues effectively;
  • Self-motivation to hit agreed sales targets.
What We Offer

We offer a competitive hourly rate of £11.81, with the potential to earn more through our accreditation programme. Additionally, we provide:

  • 23 days annual leave and an additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs.
  • An excellent pension scheme, matching up to 10%
  • Employee BUPA medical cover, health care plan and life assurance
  • A host of Family Friendly policies e.g., neonatal leave, 14-week paternity leave and carers leave.
Security Vetting Checks

Please note that all candidates selected for this position will be required to complete security vetting checks prior to the commencement of employment. These checks are essential to ensure our safety and integrity of our operations and will include background checks and other relevant security assessments.