Retail Supervisor

7 months ago


Omagh, United Kingdom Amco Supplies LTD Full time

**Overview**:
**Duties**:

- Supervise and manage the performance of retail staff, including training, coaching, and providing feedback
- Ensure the store is properly stocked and merchandise is displayed attractively
- Handle customer inquiries, complaints, and escalations in a professional manner
- Maintain a clean and organized store environment
- Implement company policies and procedures to ensure compliance
- Stay up-to-date with industry trends and make recommendations for improvement

**Skills**:

- Excellent leadership abilities to motivate and inspire retail staff
- Exceptional organizational skills to effectively manage store operations
- Previous experience in a retail supervisory role is highly preferred
- Ability to effectively communicate with customers and provide outstanding customer service
- Strong time management skills to prioritize tasks and meet deadlines

**Sick Cover/ Holiday Cover Requirements**
- _6 weeks holiday cover required_. Supervisors will be required to work up to 6 evening shifts to facilitate cover when other Supervisors are on leave (maximum 42 Hour week) for 6 weeks of the year. The extra time on these weeks is paid as an addition to your base pay (35 Hours)
- _Sick Cover Required_. If a Staff member calls in sick and you are off, you will be required to cover this shift. Pay increases on these occasions by the hourly rate with an added bonus of (£20) per shift.

Successful applicants will start in a basic sales assistant position and begin supervisor training after a three week minimum introductory period.

**Job Types**: Full-time, Part-time, Permanent

Pay: £21,000.00 per year

Expected hours: 35 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Bonus scheme
- Loyalty bonus

Application question(s):

- Please state your availability. Our shifts are as follows,

Monday to Friday: 7am-2pm/4pm or 2pm/4pm-10:30pm
Saturday: 8am-2pm/4pm or 2pm/4pm-10:30pm
Sunday: 8:30am-2pm or 2pm-9:30pm.
- Are you over 18 years old? If no please state your date of birth.
- Do you agree to the holiday & sick cover stated in the job description?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (required)

Work Location: In person

Reference ID: Retail Supervisor


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