Workshop Operations Manager
23 hours ago
Our client, a reputable Commercial Vehicle Main Dealership in the Leicester area, is seeking an experienced Workshop Controller to join their team. This is an excellent opportunity for a skilled professional to work in a fast-paced environment and contribute to the success of the business.
Key Responsibilities:- Effectively communicate with workshop technicians and service reception to validate booking information and repair time.
- Ensure customer expectations are managed throughout the service process.
- Maximise shift performance through effective problem-solving, coaching, and development.
- Manage workshop work-in-progress and provide timely updates on progress to service reception or directly to the customer.
- Work to the highest standards, surpassing manufacturers and VOSA standards.
- Fast and accurate fault diagnosis using the latest diagnostic equipment.
Requirements:
- Proven experience in a similar role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Knowledge of commercial vehicle maintenance and repair.
- Ability to lead and motivate a team.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and growth.
- A dynamic and supportive work environment.
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