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Domiciliary Care Service Manager
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Consett, Durham, United Kingdom Medsolve Full timeMedsolve is partnering with a client to find a Domiciliary Care Service Manager for a permanent position.The Domiciliary Care Service Manager will be responsible for the effective management of the Home Care Service, ensuring quality social care and promoting service users' independence.Main job responsibilities include:Ensuring overall operational...
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Domiciliary Care Service Manager
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Domiciliary Care Operations Manager
1 month ago
Medsolve is seeking a Domiciliary Care Deputy Manager to join their team on a permanent basis. This is a full-time role offering a competitive salary of £34,000, including mileage allowance. The successful candidate will work closely with the Registered Manager and Senior Management Team to provide quality social care, promote service users' independence, and ensure compliance with all regulatory requirements.
Main responsibilities of the Domiciliary Care Deputy Manager include:
- Ensuring the operational management and compliance of all care delivery practices and procedures.
- Conducting regular audits and developing action plans for continuous improvement.
- Maintaining strong knowledge of CQC regulations, Local Authority Quality Band Assessments, and GDPR.
- Ensuring all staff adhere to the highest standards of health, safety, and person-centered care.
- Promoting staff engagement and teamwork.
- Overseeing recruitment processes to ensure robust staffing.
- Assisting in implementing strategies to promote staff retention and professional development.
- Conducting regular performance appraisals, supervisions, and ensuring mandatory training is completed.
- Promoting dignity and respect across the service, ensuring positive communication with customers and colleagues.
- Building and maintaining strong relationships with social workers, community teams, and other professional organisations.
- Supporting the implementation of performance management and quality assurance systems to ensure efficient service delivery.
The ideal candidate will have previous experience and knowledge of home care, including leadership responsibilities. They will also possess a NVQ Level 4 qualification in Health and Social Care, with a Level 5 qualification being desirable. A full driving license and access to a car are also essential. Strong IT, communication, and customer service skills are required, as well as the ability to manage a busy workload and take decisive action when needed.
