IT Support Professional
5 days ago
We are seeking an experienced Service Desk Analyst to join our IT team at Only FE, a leading educational institution. The successful candidate will have a passion for IT and excellent customer service skills.
You will work closely with the IT Customer Service Team Leader and IT Services Business Partners to improve existing services, embed ITIL best practices, and implement service-related processes.
Responsibilities include working with all IT teams to shape the overall approach to support provision and ensuring that IT services are continually improving by identifying trends and opportunities for improvement.
What We Offer- A competitive salary of £24,285 - £25,335 per annum.
- A generous annual leave package: 35 days + 8 Bank Holidays + opportunity to purchase up to 5 additional days.
- Access to the Local government pension scheme.
- Discounts at various stores and services across the UK via our Vivup App.
- Travel schemes: cycle to work, local transport, and car benefit scheme.
- Opportunities for professional development: 8 dedicated CPD days and our request to invest programme.
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