IT Infrastructure Analyst
23 hours ago
Priory is a leading provider of mental healthcare and adult social care services across the UK. We are committed to delivering high-quality care and support to individuals, families, and communities. Our mission is to provide person-centred care that promotes recovery, dignity, and wellbeing.
We are currently seeking an experienced IT Infrastructure Analyst to join our Bristol office. This role offers a unique opportunity to work in a dynamic environment, supporting our infrastructure and contributing to the delivery of excellent patient care.
The successful candidate will be responsible for analysing and resolving technical incidents from all areas of the business within agreed service levels. They will also be expected to work independently and follow best practice guidelines. A strong track record of written and verbal communication skills is essential for this role, as well as the ability to prioritise and manage their own workload effectively.
In return, we offer a competitive salary, 25 days Annual Leave + Bank Holidays + additional day's leave for your Birthday, and opportunities for career development and further qualifications.
Key Responsibilities:
- Analyse and resolve technical incidents from all areas of the business within agreed service levels.
- Work independently and follow best practice guidelines.
- Provide effective and efficient support to our infrastructure.
Requirements:
- Written and verbal communication skills (essential).
- Ability to prioritise and manage own workload effectively (essential).
Benefits:
- Competitive salary (£35,000 - £45,000 per annum, dependent on experience)
- 25 days Annual Leave + Bank Holidays + additional day's leave for your Birthday
- Annual leave entitlement increase based on length of service: 27 days after 5 years' service and 30 days after 10 years' service
- Length of service recognition awards
- Employee Assistance Programme
- Competitive Pension Scheme
- 'My Possible Self' App and health-related benefits
- Online discounts and cashback rewards
- Technology scheme (qualifying period)
- Cycle to work scheme (qualifying period)
- 'Cash for Colleagues' – Employee referral scheme
- Career Pathways Programme – for development and further qualifications
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