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Office Administrator
2 months ago
We are seeking an experienced and dedicated Office Administrator to join our team at Mission 4 Recruitment Ltd. As an integral part of our dynamic team, you will contribute your expertise and skills to support the day-to-day operations of our office.
Key Responsibilities:- Generate monthly summaries of time sheets and expenses for the Fire Department and General Staff.
- Raise customers invoices and credit notes against quotations, works orders, call outs and maintenance contracts.
- Serve as the primary point of contact for handling customers' and suppliers' inquiries via telephone, providing timely and professional assistance to address their queries effectively.
- Scan and organise keyholders information, commissioning and handover documents, service documents, and other relevant documentation, ensuring accurate and secure digital storage and accessibility.
- Ensure that all incoming and outgoing mail is properly franked and organised, maintaining efficiency and accuracy in postal operations.
- Collate and print or photocopy Operation & Maintenance (O&M) manuals as required, ensuring completeness and accuracy for distribution to relevant parties.
- Create and update customer files, including services, call outs, work orders, upgrades, maintenance costs, and ARC information.
- Conduct quality control checks to ensure accuracy and completeness of data entries and documents.
- Utilise Excel for various tasks including managing schedules, tabulated work, forms, records, formulae, queries, pivot tables, and quotes.
- Raise, print, issue, and process Engineers' Service Reports, Call Out Reports, and Works Orders, ensuring timely booking of services for the following week and providing necessary paperwork to Service Engineers.
- Previous experience within a similar role
- Excellent planning and organisational skills
- A "can do" attitude with a positive, patient, and assertive nature.
- Competent in Word, Outlook and Excel
- Ability to work under pressure and use own initiative.
- Attention to detail and good telephone manner required.
- Monday - Friday
- 23 Days Holiday (Including 3 to be allocated for Christmas Shutdown)
- Free Parking
- Company Pension
