Hospitality Service Supervisor

3 weeks ago

Gloucester, Gloucestershire, United Kingdom Gloucester Robinswood Hotel, Signature Collection By Best Western Full time
Hospitality Service Supervisor - Front Office

At Gloucester Robinswood Hotel, Signature Collection By Best Western, we're seeking a skilled Hospitality Service Supervisor to lead our front office team. As a key member of our team, you'll be responsible for delivering exceptional customer service, ensuring seamless check-ins, and providing a warm welcome to our guests.

Key Responsibilities:

  • Lead the front office team to provide exceptional customer service
  • Manage check-ins, ensuring a smooth and efficient process
  • Develop and maintain relationships with guests, colleagues, and external partners
  • Monitor and improve front office operations, ensuring high standards are met
  • Collaborate with other departments to ensure seamless service delivery

About Us:

As a leading hospitality company, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our hotels are located in prime locations, offering a unique blend of comfort, convenience, and exceptional service.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and supportive work environment
  • Discounts on hotel stays and other perks

Requirements:

  • At least 12 months of supervisory experience in a hospitality environment
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Experience with Opera, Delphi, and Microsoft Office

How to Apply:

If you're a motivated and experienced hospitality professional, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].

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