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Senior Outreach Coordinator

1 month ago

Exeter, Devon, United Kingdom Red Snapper Recruitment Limited Full time £27,000
Job Title: Senior Outreach Coordinator

Red Snapper Recruitment Limited is seeking a highly skilled Senior Outreach Coordinator to join our team in Exeter. As a Senior Outreach Coordinator, you will be responsible for providing support to local projects, ensuring teams are well-managed and supervised. Your key objectives will include meeting performance KPIs, quality standards, and contractual obligations through effective management of local teams, reflecting the values of Julian House. You will maintain a visible and active presence within local teams and work closely with the Service Manager to ensure service improvements are embedded within local projects.

This is a full-time, 37.5 hours per week, permanent contract, offering a salary of £27,000 per annum. You must have a valid driver's license and access to a vehicle.

Key Responsibilities:

* Provide supportive line management and supervision to team members, ensuring regular reviews are in place, including monthly supervisions, PDRs, and any other reviews as appropriate.

* Provide a caseload of clients with high-quality, person-centred services, taking a strength-based and trauma-informed approach.

* Identify and promote opportunities for client involvement within the project(s).

* Obtain clients' views and feedback to shape the design and delivery of local projects.

* Maintain accurate records using the Client Record Management system (INFORM) and undertake quality assurance checks.

* Deal professionally with local incidents and safeguarding, ensuring action is taken, communicated, followed up, and recorded.

* Liaise closely with the Health, Safety, and Facilities Team in the delivery of these.

* Support and supervise volunteers in the projects.

* Support and mentor social work students as required.

* Participate in an Outreach Rota, which may include some evening, weekend, and early morning work.

* Undertake travel to support staff and clients as required.

* Have a full driving license and access to your own car.

Requirements:

* A track record of working as part of a team in a housing, health, or social care setting.

* Proven ability to develop supportive, empowering relationships with socially excluded clients, resulting in high-quality client service.

* Commitment to equality and diversity.

* Solutions-focused approach within projects.

* An enthusiastic 'can-do' approach to implementing excellent service within projects.

* Ability and motivation to embed a recovery-focused approach and a strength-based, trauma-informed approach within projects.

* Ability to travel.

Role is subject to a DBS check at the relevant level.