Food Service Operations Manager

2 days ago


Southampton, Southampton, United Kingdom Compass UK & Ireland Full time
Catering Manager

We are seeking an experienced Catering Manager to oversee all Compass Group UK&I catering and service operations for Defence on a full-time basis.

Key Responsibilities:

  • Food Preparation: Prepare high-quality food that meets the highest standards
  • Team Supervision: Lead and motivate culinary and catering teams to deliver exceptional food and customer service
  • Operational Efficiency: Oversee in-unit catering operations, including inventory management, budget tracking, and action plan implementation
  • Communication: Regularly communicate with line managers to monitor key performance indicators (KPIs) and targets
  • Brand Representation: Represent Compass Group UK&I and maintain a positive brand image
  • Service Innovation: Identify opportunities for new food or service concepts to drive sales and improve customer satisfaction
  • Customer Liaison: Liaise between customers and culinary and service teams to exceed customer expectations
  • Team Support: Provide guidance, training, and support to teams to ensure everyone excels in their role
  • Safety Standards: Implement and review Health & Safety standards for compliance across catering and service teams

Requirements:

  • A passion for great-tasting food and exceptional customer service
  • Minimum 2 years of experience in the catering industry
  • Proven experience managing teams in a similar role
  • NVQ Level 1 & 2 or City & Guilds 706/1 and 2 qualification
  • Basic Food Hygiene certificate
  • Excellent financial acumen and analytical skills
  • Strong communication and organisational skills
  • Ambitious and motivated individual always looking to upskill and progress

Estimated Salary: £48,000 per annum, depending on experience and qualifications.



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