Food Service Operations Manager
2 days ago
We are seeking an experienced Catering Manager to oversee all Compass Group UK&I catering and service operations for Defence on a full-time basis.
Key Responsibilities:
- Food Preparation: Prepare high-quality food that meets the highest standards
- Team Supervision: Lead and motivate culinary and catering teams to deliver exceptional food and customer service
- Operational Efficiency: Oversee in-unit catering operations, including inventory management, budget tracking, and action plan implementation
- Communication: Regularly communicate with line managers to monitor key performance indicators (KPIs) and targets
- Brand Representation: Represent Compass Group UK&I and maintain a positive brand image
- Service Innovation: Identify opportunities for new food or service concepts to drive sales and improve customer satisfaction
- Customer Liaison: Liaise between customers and culinary and service teams to exceed customer expectations
- Team Support: Provide guidance, training, and support to teams to ensure everyone excels in their role
- Safety Standards: Implement and review Health & Safety standards for compliance across catering and service teams
Requirements:
- A passion for great-tasting food and exceptional customer service
- Minimum 2 years of experience in the catering industry
- Proven experience managing teams in a similar role
- NVQ Level 1 & 2 or City & Guilds 706/1 and 2 qualification
- Basic Food Hygiene certificate
- Excellent financial acumen and analytical skills
- Strong communication and organisational skills
- Ambitious and motivated individual always looking to upskill and progress
Estimated Salary: £48,000 per annum, depending on experience and qualifications.
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