Executive Director
3 weeks ago
We are seeking a highly skilled and experienced Executive Director to lead our Campus Services team at Harvard University. As a key member of our leadership team, you will be responsible for overseeing the strategic direction and day-to-day operations of our campus services, including transportation, parking, mail, and customer service centers.
Key Responsibilities- Oversee the management of transportation, parking, mail, and customer service center operations, ensuring high levels of service delivery and compliance with university policies and regulations.
- Prepare and manage the operating budget and capital spending plan for the department, using data-driven forecasting and sound decision-making.
- Develop short- and long-term strategic plans for Harvard Transportation Services to support mission-minded university initiatives and departmental goals.
- Lead and develop a leadership team, currently consisting of 4 directors, 1 communications manager, 1 project manager, and 1 staff assistant.
- Evaluate the transportation needs of a continuously evolving campus community and propose recommendations for improvements.
- Collaborate with Schools and Units to evaluate new technologies, programs, and initiatives to enhance transportation operations and sustainability goals.
- Perform and lead analytics for operations performance metrics, customer satisfaction, and regulatory requirements.
- Bachelor's degree required with additional experience in facilities, logistics, campus or urban planning, or related fields.
- 10+ years of progressive management experience in dynamic transportation and parking operations, including developing and managing large capital plans and budgets and overseeing large, diverse teams.
- Demonstrated experience building relationships across complex organizations in a decentralized environment.
Harvard University offers a comprehensive benefits package, including paid time off, health and welfare benefits, work/life and wellness programs, retirement plans, tuition reimbursement, professional development opportunities, and more.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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Cambridge, Cambridgeshire, United Kingdom Harvard University Full timeJob SummaryWe are seeking a highly skilled and experienced Executive Director to lead our Campus Services team at Harvard University. As a key member of our leadership team, you will be responsible for overseeing the strategic direction and day-to-day operations of our campus services, including transportation, parking, mail, and customer service centers.Key...
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Executive Director
1 month ago
Cambridge, Cambridgeshire, United Kingdom Harvard University Full timeJob SummaryWe are seeking a highly skilled and experienced Executive Director to lead our Campus Services team at Harvard University. As a key member of our leadership team, you will be responsible for overseeing the strategic direction and day-to-day operations of our campus services, including transportation, parking, mail, and customer service centers.Key...
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1 month ago
Cambridge, Cambridgeshire, United Kingdom Harvard University Full timeJob SummaryWe are seeking an experienced Executive Director to lead the Harvard University Campus Services team. The successful candidate will be responsible for overseeing transportation, parking, mail, and customer service center operations, ensuring high levels of service delivery and compliance with university policies and local/state/federal...
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1 month ago
Cambridge, Cambridgeshire, United Kingdom Harvard University Full timeJob SummaryWe are seeking an experienced Executive Director to lead the Harvard University Campus Services team. The successful candidate will be responsible for overseeing transportation, parking, mail, and customer service center operations, ensuring high levels of service delivery and compliance with university policies and local/state/federal...
