Infrastructure Liaison Manager

2 months ago

Stockport, Stockport, United Kingdom Thames Water Full time

About the Role

This is an exciting opportunity to join Thames Water as an Operations Liaison Engineer, where you will play a critical role in ensuring the smooth operation of our water infrastructure.

Key Responsibilities

  • Promote a culture of safety and compliance across our operations, working closely with contractors to identify and mitigate risks.
  • Support the well-being of our team members and colleagues, fostering a positive and inclusive work environment.
  • Collaborate with project teams to ensure operational compliance requirements are met, and that our infrastructure is designed and constructed to meet the needs of our customers.
  • Develop relationships with project delivery teams to ensure a culture of end-user involvement is embedded across our operations.
  • Adopt a standardized approach to operational engagement, ensuring efficient governance and high-quality engagement with our stakeholders.
  • Support the design process, ensuring operational layouts and functionality align with best practices.
  • Facilitate critical design reviews, including solutions review, challenge workshops, HAZOP, HAZCOM, and SWIFT.
  • Understand and agree on operational risks, outages, and schedules, ensuring these are effectively communicated and managed.
  • Agree on-site access, mobilization, and availability of plant and personnel to facilitate construction, integration, commissioning, training, and takeover.
  • Facilitate definition and agreement of TOCOPs and TWOSAs.
  • Understand and agree on training needs of operational personnel and decide on training schedules with project teams.
  • Liaise with project teams to agree on passing through key milestones, including start of construction, commissioning, and takeover.
  • Liaise with project teams to agree on ownership and responsibilities during the takeover process.
  • Agree on post-takeover works.
  • Verify readiness for takeover and approval of Project Agreement Document.
  • Support operations post-takeover to ensure benefits are embedded and operational requirements are met.
  • Implement and manage improvements post-takeover, as needed.
  • Contribute to Lessons Learned reviews from an operational perspective, ensuring results are used in future projects.
  • Input to End User Satisfaction Surveys, feeding into continuous improvement.

Requirements

  • HNC or above in an appropriate engineering subject or significant experience in a similar role.
  • Experience in an operational role related to water/wastewater/networks, as appropriate to the specific appointment.
  • NEBOSH General or Construction Certificate, SMSTS or IOSH.
  • Understanding of the development of design, construction, and operation of infrastructure and non-infrastructure projects.
  • Understanding of performance and quality management.
  • Understanding of delivery Forms of Contract.
  • Extensive operational understanding and experience across Thames Water.
  • Knowledge of the challenges faced by operational teams.
  • Ability to identify and break down system processes and operational and technological difficulties to assist in developing solutions.
  • Experience in managing operational interventions.
  • Experience in liaising with Capital Delivery project teams.
  • Strong interpersonal skills.
  • Technical knowledge of water/wastewater operations.

What We Offer

  • Competitive salary from £40,000 to £55,000 per annum.
  • Car Allowance.
  • 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
  • Personal Medical Assessments – Open to all once a year.
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

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