Mortgage Support Specialist
2 months ago
We are seeking a skilled and empathetic individual to join our team as a Mortgage Support Specialist. As a key member of our Financial Services team, you will play a vital role in providing positive customer outcomes and building strong relationships with our customers.
Key Responsibilities- Listen to and understand customers' situations, providing tailored solutions to meet their needs.
- Collate and process information to make informed recommendations to customers.
- Develop and maintain strong relationships with customers, ensuring their financial well-being.
- Work collaboratively with colleagues to achieve team goals and objectives.
We offer a competitive rewards package, including:
- Matched pension contributions up to 10%
- A generous Colleague Bonus up to 10%
- 26 days holiday pro rata, plus bank holidays and holiday purchase scheme
- Colleague Mortgage Scheme – capped at 5% until 28 February 2025 with no fees
- Development opportunities & 2 volunteering days per year
Leeds Building Society is a community-focused organization that prioritizes the well-being of our customers and colleagues. We are committed to creating a supportive and inclusive culture that allows our colleagues to thrive.
We are proud to have received a three-star Best Companies accreditation in 2022, recognizing our 'world-class' levels of engagement.
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