Customer Service Representative

2 weeks ago


Bangor, United Kingdom JP Corry Full time
Customer Service Advisor- Trade Counter Job Description

We are seeking a highly skilled and enthusiastic Customer Service Advisor to join our team at JP Corry's Bangor branch.

This is an exciting opportunity to contribute to the success of our branch by delivering exceptional customer service and supporting the achievement of sales and profit targets.

As a Customer Service Advisor, you will be responsible for:

  • Providing a high level of customer service to all customers, both in-store and over the phone.
  • Identifying and generating sales opportunities for our products.
  • Providing realistic quotations to meet customer and business needs.
  • Maintaining a high standard of 'good housekeeping' throughout the store.
  • Developing new and promotional product lines.
  • Carrying out cash transactions, refunds, and till processes accurately.
  • Ensuring sufficient stock levels are maintained on the shop floor.

To be successful in this role, you will need:

  • Strong communication and interpersonal skills.
  • Proven experience in a face-to-face sales and customer service role.
  • Proficient in the use of IT and good computer literacy.
  • Web sales and e-commerce experience.
  • Ideal knowledge or experience of the construction/building materials industry.

Benefits of working at JP Corry include:

  • Bonus scheme.
  • Sharesave and share plans.
  • Pension Scheme and DIS Benefit.
  • Enhanced Maternity & Paternity pay.
  • Training opportunities.
  • Staff Discount.
  • Aviva Digicare+.
  • Cycle to Work Scheme.
  • Generous annual leave scheme.

About JP Corry:

We are a friendly and collaborative team, passionate about providing top-quality products and exceptional service to our customers. We are committed to doing it well and making a positive impact on society and the environment.



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