Automotive Service Advisor

4 weeks ago


Ipswich, Suffolk, United Kingdom Jago Consultants Full time
Service Advisor - Automotive

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care and satisfaction.

Key Responsibilities:
  • Meet and greet customers in a friendly and courteous manner
  • Book customers' vehicles in for service, MOT, and repairs
  • Advise customers on any work required, including costs
  • Arrange collection of vehicles
  • Liaise with the technical workshop to keep track of vehicles' progress and ensure the vehicle is ready at the required time
  • Adapt a positive sales approach regarding upsell
  • Maintain thorough product knowledge and update your knowledge through manufacturer-led training
Requirements:
  • Be self-motivated and have a strong desire to succeed
  • Have a positive, customer-focused attitude and approach to work
  • Previous experience of working within the motor trade would be ideal, but not essential
  • Able to work to deadlines and targets
  • Have a full UK driving license
  • Confident and professional communication skills

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today. We look forward to hearing from you.



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