Automotive Service Advisor
4 weeks ago
We are seeking a highly motivated and customer-focused Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care and satisfaction.
Key Responsibilities:- Meet and greet customers in a friendly and courteous manner
- Book customers' vehicles in for service, MOT, and repairs
- Advise customers on any work required, including costs
- Arrange collection of vehicles
- Liaise with the technical workshop to keep track of vehicles' progress and ensure the vehicle is ready at the required time
- Adapt a positive sales approach regarding upsell
- Maintain thorough product knowledge and update your knowledge through manufacturer-led training
- Be self-motivated and have a strong desire to succeed
- Have a positive, customer-focused attitude and approach to work
- Previous experience of working within the motor trade would be ideal, but not essential
- Able to work to deadlines and targets
- Have a full UK driving license
- Confident and professional communication skills
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today. We look forward to hearing from you.
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