Customer Service Manager
3 weeks ago
Estimated Salary: $45,000 - $60,000 per year
About Us:
Bubble CiTea is a locally renowned bubble tea brand. Our core value is high-quality drinks, outstanding customer service, cleanliness and hygiene. We focus on your career development and promotion.
Mission Statement:
We continuously innovate, improve our services and products to create the most memorable and happy experience for our customers.
We Are Looking For:
- A store manager who will be in charge of all aspects of the store.
- Someone who will ensure that our regulatory policies and daily guidelines are strictly followed.
- A leader who will supervise and oversee the sales performances of the store.
- An individual who will keep the store clean and presentable.
- Someone who will ensure proper shift assignments for team members.
- A person who will ensure standards for quality, customer service, and health and safety are met.
- An employee who will protect employees and customers by providing a safe and clean store environment.
- A supervisor who will maintain store part-time staff by recruiting, selecting, orienting, and training.
- An assistant who will develop a passionate working environment and help bubble baristas to constantly grow and improve.
- A contact point for customer complaints and comments.
- A trainer who will educate team members on making drink processes and policies.
- A social media manager who will create content for TikTok.
You Are:
- A seasoned manager with experience in driving a high sales-focused culture in a fast-paced food/beverage industry.
- Someone who can work flexible hours, including evenings, weekends, or holidays.
We Will:
- Provide amazing opportunities for career progression.
- Treat you to a free bubble tea drink on breaks during the shift.
- Offer you a staff discount scheme on our lovely bubble tea drinks.
- Provide great training to ensure you fit into the team as quickly as possible.
- Strive to provide numerous opportunities to help you grow while being a part of Bubble CiTea.
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