Customer Service Manager

3 weeks ago


Canterbury, Kent, United Kingdom Bubble CiTea Full time
Bubble CiTea - Assistant Store Manager

Estimated Salary: $45,000 - $60,000 per year

About Us:

Bubble CiTea is a locally renowned bubble tea brand. Our core value is high-quality drinks, outstanding customer service, cleanliness and hygiene. We focus on your career development and promotion.

Mission Statement:

We continuously innovate, improve our services and products to create the most memorable and happy experience for our customers.

We Are Looking For:

  • A store manager who will be in charge of all aspects of the store.
  • Someone who will ensure that our regulatory policies and daily guidelines are strictly followed.
  • A leader who will supervise and oversee the sales performances of the store.
  • An individual who will keep the store clean and presentable.
  • Someone who will ensure proper shift assignments for team members.
  • A person who will ensure standards for quality, customer service, and health and safety are met.
  • An employee who will protect employees and customers by providing a safe and clean store environment.
  • A supervisor who will maintain store part-time staff by recruiting, selecting, orienting, and training.
  • An assistant who will develop a passionate working environment and help bubble baristas to constantly grow and improve.
  • A contact point for customer complaints and comments.
  • A trainer who will educate team members on making drink processes and policies.
  • A social media manager who will create content for TikTok.

You Are:

  • A seasoned manager with experience in driving a high sales-focused culture in a fast-paced food/beverage industry.
  • Someone who can work flexible hours, including evenings, weekends, or holidays.

We Will:

  • Provide amazing opportunities for career progression.
  • Treat you to a free bubble tea drink on breaks during the shift.
  • Offer you a staff discount scheme on our lovely bubble tea drinks.
  • Provide great training to ensure you fit into the team as quickly as possible.
  • Strive to provide numerous opportunities to help you grow while being a part of Bubble CiTea.


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