Higher Education Support Specialist

24 hours ago


Ilford, Greater London, United Kingdom BluetownOnline Ltd Full time
Job Title: Higher Education Support Specialist

Bluetownonline is seeking a dedicated and experienced Higher Education Support Specialist to join our team.

We offer a competitive salary of £25,000 - £26,000 per annum, depending on experience.

About Us:

As a reputable higher education provider in East London, Bluetownonline is committed to delivering high-quality teaching, learning, and outcomes for our students. We are registered with the Office for Students (OfS) as an approved fee-cap provider and have achieved the Teaching Excellence Framework (TEF) Silver award.

Purpose of Role:

  • Provide support to students to help them achieve their full potential.

Key Responsibilities:

  • Develop and follow through with individual learning plans.
  • Provide formative feedback to students on their assignments.
  • Guide students on interpreting summative feedback.
  • Keep records of students' assignment submission progress.
  • Act as a key point of contact for students with regular meetings.
  • Maintain supportive and professional relationships to help students become part of the learning community.
  • Encourage students to think broadly about their learning rather than focusing solely on individual modules.

Other General College Duties:

  • Work flexibly as part of the college team to ensure smooth operations.
  • Participate in training and team development activities.
  • Understand and commit to the college's health and safety policies.
  • Be aware of equality and diversity policies and promote them throughout work.
  • Familiarize yourself with safeguarding requirements and comply with them.


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