Ecommerce Director

4 weeks ago

Slough, Slough, United Kingdom https:jobs-redefined.cositemap Full time
Director of E-Commerce Job Description

Furniture Village is seeking a highly skilled and experienced Director of E-Commerce to lead our online sales and digital commerce efforts. As a key member of our leadership team, you will be responsible for driving strategic initiatives and delivering a best-in-class omnichannel customer experience.

Key Responsibilities:
  • Develop and implement a comprehensive e-commerce strategy that aligns with and accelerates our business growth.
  • Identify market trends, competitor activities, and customer preferences to optimize the online platform.
  • Build and lead a high-performing e-commerce team, providing strategic direction, mentorship, and support to team members to achieve business objectives.
  • Utilize analytics to track KPIs and provide regular reports to senior management.
  • Ensure SEO markers are hit to ensure traffic flows to the website.
  • Track and demonstrate the value of online in generating leads and driving footfall in stores.
  • Oversee the user experience, designing and implementing strategies to enhance website usability and discoverability.
Requirements:
  • Proven track record in scaling e-commerce operations with a deep understanding of omnichannel retailing, e-commerce technologies, and digital marketing.
  • A good understanding of the omni-channel, furniture sector landscape, including 'bricks & mortar' retail.
  • Highly growth-focused with an understanding of the commercials across the business.
  • Experience of working with brands that have multiple stores across the UK.
  • Familiarity with emerging trends and technologies in the e-commerce landscape.
  • Experience in website management and functionality.
  • Analytical mindset with the ability to interpret data to influence strategic decisions.
What We Offer:
  • A competitive basic salary.
  • Performance-based monthly bonus - 10-20% of monthly salary.
  • Annual 'Family Partnership' staff profit share scheme (after 12 months of service) - 2024 award equated to 4% of annual salary.
  • Private healthcare insurance.
  • Car allowance.

Furniture Village is an equal opportunities employer, and all offers of employment are made solely on merit.

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