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Customer Service Representative
2 months ago
About the Role
We are seeking a talented and enthusiastic individual to join our team as a Team Member at Mecca Bingo, Blyth. As a Team Member, you will be the face of our venue, providing exceptional customer service and ensuring that our customers have an unforgettable experience.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with the team to achieve sales targets and provide a welcoming and entertaining environment for customers.
- Assist with the preparation and serving of food and drinks, maintaining high standards of presentation and quality.
- Participate in promotional activities and events, promoting Mecca Bingo and its products to customers.
- Contribute to the maintenance of a clean and safe working environment, adhering to health and safety procedures.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A fun and supportive work environment, with opportunities to work with a talented and enthusiastic team.
- The chance to be part of a leading operator of bingo clubs in the UK, with a reputation for excellence and customer satisfaction.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
- Ability to work flexible hours, including evenings and weekends.
- Basic math skills and accuracy when handling cash and operating a point of sale system.
About Us
The Rank Group is a leading operator of bingo clubs in the UK, with a reputation for excellence and customer satisfaction. We are committed to providing a safe and enjoyable environment for our customers, and to supporting the development of our employees.
We are an equal opportunities employer, and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
