Motorsport Business Leader
1 day ago
As a Service Excellence Director, you will play a critical role in driving business growth and excellence in our Automotive Centres. You will be responsible for leading a team of service advisors and technicians to deliver exceptional customer experiences and achieve business targets.
The successful candidate will have a strong background in the automotive industry, with experience in leading high-performing teams to achieve outstanding results. They will be able to motivate and inspire their team to achieve exceptional customer satisfaction ratings and drive business growth through effective sales strategies.
You will work closely with our Operations Team to develop and implement effective processes and procedures to ensure the smooth running of our Automotive Centres. The successful candidate will also be responsible for identifying areas for improvement and implementing changes to drive business growth.
We offer a competitive salary range of £31,065 to £38,563 per annum, plus an average uncapped bonus of £10,800 per year. Our benefits package includes 5 days' annual leave, up to 50% off garage bills, discounts on Halfords products, and more.
- Fantastic leadership and team management skills within the automotive industry
- Experience delivering high customer satisfaction and displaying effective management
- Engaging and motivational approach to team development
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPI's
- Excellent communication skills, both verbally and in writing
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