Store Operations Manager

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver exceptional results.

Key Responsibilities

  • Manage and coordinate the team to deliver a clean, well-stocked store that exceeds customer expectations
  • Take ownership of running duty shifts and ensuring the store is operating efficiently
  • Provide exceptional customer service, listening to customers and helping to resolve any issues
  • Coach and develop colleagues to improve service and performance
  • Maintain a great understanding of store performance and assist managers in delivering actions to improve the store's running
  • Lead by example and set a high standard for colleagues to follow

What We Offer

As a Shift Leader at Tesco, you will benefit from a competitive rate of pay, starting from £14.28 an hour, with opportunities for increases based on location and skills. You will also receive a minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired. We offer a supportive and flexible working environment, with 3 weeks' notice of scheduled shifts.

Why Join Us?

At Tesco, we are committed to providing excellent customer service and creating a positive shopping experience for our customers. As a Shift Leader, you will be part of a dynamic team that is passionate about delivering exceptional results and making a difference in our communities.



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