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Retail Operations Assistant

2 months ago

Blackpool, Blackpool, United Kingdom Boots Full time
About the Role

We are seeking a highly motivated and organized Retail Operations Assistant to join our team at Boots for the Christmas season. As a Retail Operations Assistant, you will play a crucial role in ensuring the smooth operation of our stores during this busy period.

Key Responsibilities
  • Pick and Pack Online Orders: Process online customer orders to a high standard using a handheld device, ensuring accurate and efficient order fulfillment.
  • Stock Management: Maintain accurate stock levels, locate and retrieve stock from the stockroom and sales floor, and prepare online customer orders for collection or home delivery.
  • Support Store Operations: Assist with daily store activities, including stocking shelves, general housekeeping, and supporting the store's operational activities.
  • Teamwork and Communication: Work collaboratively with colleagues to solve issues, meet daily targets, and provide excellent customer service.
Requirements
  • Process-Oriented: Enjoy following processes and working at pace in a fast-paced retail environment.
  • Team Player: Enjoy working collaboratively as part of a team to achieve common goals.
  • Effective Communication: Communicate and listen effectively to colleagues and customers.
  • Adaptability: Comfortable learning about and using new technology, including handheld mobile devices to process online orders.
Desirable Skills
  • Retail Experience: Previous experience in a retail or warehouse environment would be beneficial.
  • Product Knowledge: Familiarity with the products Boots sells would be an advantage in quickly identifying stock to pack online orders.
Benefits
  • Employee Discounts: Enjoy generous employee discounts on Boots products and services.
  • Employee Assistance Programme: Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
About Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.