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Medical Office Coordinator
2 months ago
Thursby Surgery is seeking two Medical Receptionists to join our team at our Thursby Surgery and Daneshouse Branch Surgery locations. We are looking for enthusiastic, hardworking, and motivated individuals to provide exceptional patient care and support to our clinical team.
Main Responsibilities- Provide administrative support to the practice team, including answering phone calls, responding to emails, and managing patient records.
- Process appointment requests, manage patient schedules, and ensure timely communication with patients and healthcare professionals.
- Assist with patient registration, medical records, and other administrative tasks as needed.
- Work collaboratively with the clinical team to ensure seamless patient care and efficient practice operations.
- Develop and maintain a positive and friendly image of the practice, providing excellent customer service to patients and visitors.
Thursby Surgery is a dynamic and innovative practice that values teamwork, continuous development, and patient-centered care. We are part of a Primary Care Network, working closely with community and voluntary sector providers to deliver high-quality healthcare services to our patients.
Requirements- Good standard of general education, including GCSE Mathematics and English (Grade C and above).
- Practical experience of working with others and with the general public or patients in a customer care role.
- Excellent communication skills, both written and oral.
- Ability to work as part of a team, remain calm under pressure, and adapt to changing situations.
- Computer literate, with experience using Microsoft packages, email, and the internet.
