Field IT Support Specialist

1 week ago


Crawley, West Sussex, United Kingdom Zenzero Full time

**Job Overview:** Field IT Support Specialist

At Zenzero, we are committed to delivering exceptional IT services to our customers. We are seeking a highly skilled Field IT Support Specialist to join our team and play a key role in supporting our customers' IT needs.

Salary:$60,000 - $80,000 per annum

About the Role:

The ideal candidate will have a strong technical background and excellent communication skills. They will be responsible for visiting customer sites to complete scheduled activities such as installations, desk moves, upgrades, and changes. They will also provide reactive support for Network, Server, and Storage equipment located on customer sites.

Key Responsibilities:

  • Visit customer sites to complete scheduled activities such as installations, desk moves, upgrades, and changes
  • Provide reactive support for Network, Server, and Storage equipment located on customer sites
  • Collaborate with internal teams to ensure that all tasks are completed efficiently and effectively
  • Communicate with customers and stakeholders to resolve technical issues and improve processes

Benefits:

We offer a range of benefits to support your career and personal growth, including:

  • A competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • Access to the latest technology and tools
  • A flexible working arrangement to balance your work and personal life


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