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Repair Operations Coordinator
2 months ago
We are seeking an experienced Repair Operations Coordinator to support our repair works. As a key member of our team, you will be responsible for managing multiple workflows, coordinating with customers and engineers, and ensuring the efficient processing of repair orders.
The ideal candidate will have strong organizational and communication skills, with the ability to investigate problems and understand technical information. You will be part of a wider team responsible for the end-to-end repair process.
Key Responsibilities- Assist in preparing repair quotations
- Process received POs and issue order acknowledgments
- Order parts as required and log stock into Protean
- Assist in requesting labor from the Service Co-ordinator and ensure works are completed promptly
- Keep customers informed of progress and on completion
- Ensure completed jobs are closed and ready for invoicing
- Provide cover for the Service Co-ordinator when required
- Ability to communicate with mobile engineers to understand requirements
- Work from own initiative with minimum supervision
- Attention to detail
- Ability to work to deadlines under pressure
- Communicate precisely with team members and customers
- Competent in the daily use of Microsoft Office/Teams