Business Operations Coordinator

3 days ago

Edinburgh, Edinburgh, United Kingdom Computacenter Full time

Job Overview

We are seeking a highly motivated and organized Administrator to join our Inside Sales team in a 12-month fixed term contract. As an Administrator, you will play a key role in ensuring the smooth order process for one of our most prestigious clients, delivering fast pricing and excellent customer service.

Key Responsibilities

  • Coordinate orders from initial request to completion, ensuring accuracy and timely delivery.
  • Generate and send order acknowledgments to customers.
  • Verify order details and communicate with internal and external stakeholders.
  • Manage customer service for allocated orders, providing updates and resolving issues.
  • Collaborate with internal teams to ensure seamless communication and high service levels.
  • Review daily order backlogs and perform data validation to ensure data consistency.

Requirements

We are looking for a self-motivated individual with a keen interest in technology and a desire to build a career in this sector. Key skills include:

  • Ability to work effectively in a dynamic team and independently.
  • Experience in processing orders and managing customer service.
  • Strong communication and interpersonal skills.
  • Ability to prioritize tasks and meet deadlines.
  • Attention to detail and organizational skills.

About Us

We are a forward-thinking, commercially-minded team that owns and manages the customer experience, including pre-sales activity such as customer bid pricing, sales quotations, and sales-related enquiries. We foster a collaborative team environment that nurtures training and development in our sector.

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