Weekend Field Service Engineer

3 weeks ago

Worcester, Worcestershire, United Kingdom Robert Bosch Group Full time
Field Service Engineer (Domestic) Role Overview

As a Field Service Engineer with the Robert Bosch Group, you will play a vital role in delivering exceptional customer support and ensuring the smooth operation of our domestic heating products. This is an exciting opportunity to join a dynamic team and contribute to the success of our business.

Key Responsibilities:
  • Provide high-quality aftercare support to customers, ensuring their domestic heating systems are functioning efficiently and effectively.
  • Service, repair, and commission domestic gas products, utilizing your technical expertise and problem-solving skills.
  • Collaborate with internal stakeholders to maintain customer satisfaction and product quality, leveraging your excellent communication skills.
  • Work independently and as part of a specialized team, demonstrating self-motivation and flexibility to meet customer demands and business requirements.
Requirements:
  • Efficiently service and repair the company product range.
  • Be innovative and creative to drive new products and services.
  • Promote a lasting professional image of the company at all times.
About Us:

The Robert Bosch Group is a globally recognized leader in the development and manufacturing of high-efficiency heating and hot water systems. Our commitment to innovation and sustainability drives us to create cutting-edge products that meet the evolving needs of our customers.

What We Offer:
  • A desirable approach to work-life balance, prioritizing employee well-being.
  • Opportunities for personal and professional development, enabling you to grow and evolve within the company.
  • An extensive training program covering our wide product range, including gas boilers and renewable products.
  • A generous remuneration package with additional benefits and discounts.
  • Able to adapt, working as an individual or as part of a team, in a high-pressured environment.
  • Deliver high standards of customer service, expected from the customers' most loved boiler manufacturer.

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