Call Centre Operations Manager
2 days ago
Care First, a leading provider of Employee Assistance Programmes, is proud to be part of Priory Group, the UK's premier mental healthcare and adult social care organisation. We offer a comprehensive range of services designed to support employers in creating a balanced and healthy working environment.
Job SummaryWe are seeking an experienced Call Centre Operations Manager to lead our team in providing exceptional customer service and ensuring the efficient management of our call centre operations.
Key Responsibilities- Forecasting and planning to ensure sufficient resources to meet business requirements
- Motivating and encouraging the helpline team to reach their full potential
- Monitoring and improving telephone handling procedures and implementing required changes
The ideal candidate will have excellent communication skills, time management, and a pragmatic approach to work. They will also have experience in forecasting and planning, as well as motivating and developing teams.
As a valued member of our team, you will have the opportunity to work with a world-class organisation that invests in its employees' development and offers a challenging and fulfilling career. With competitive salary of £45,000 - £55,000 per annum, you will be well rewarded for your hard work and dedication.
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Operational Call Centre Manager
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Priory Group Full timeCall Centre Management PositionWe are seeking a skilled Call Centre Operations Manager to oversee the daily operations of our busy call centre. The successful candidate will be responsible for ensuring that the call centre is adequately staffed to meet contractual SLAs and providing leadership to the helpline team.The ideal candidate will have excellent...
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Call Centre Operations Manager
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Priory Group Full timeCompany OverviewPriory Group is a leading provider of mental healthcare and adult social care in the UK.We are committed to delivering high-quality services that make a real difference to the lives of our customers.In this role, you will play a key part in our mission to provide exceptional care and support.Job DescriptionWe are seeking a highly motivated...
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Customer Service Expert for Inbound Call Centre
2 weeks ago
Gloucester, Gloucestershire, United Kingdom Asset Resourcing Full timeLocated in Gloucester HQ, this position plays a pivotal role in delivering exceptional customer service in a fast-paced inbound call centre environment. As a key contributor to driving productivity and quality, you will be the face of our brand, interacting with customers to resolve their queries and concerns.OverviewWe are seeking a dynamic individual who...
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Inbound Call Centre Advisor
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Gloucester, Gloucestershire, United Kingdom Asset Resourcing Careers Full time**Customer Service Role:**We are looking for a skilled Contact Centre Support Specialist to join our team in Gloucester. This is a fantastic opportunity for a customer-focused individual who enjoys working in a fast-paced environment and can effectively communicate with clients.**Key Responsibilities:**Client interaction handling.In-house system...
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Data Centre Construction Manager
4 days ago
Gloucester, Gloucestershire, United Kingdom James Lewis Recruitment Full timeJob Title: Data Centre Construction ManagerAre you looking for a challenging opportunity in the data centre sector? James Lewis Recruitment is currently seeking a skilled Data Centre Construction Manager to join their team. Based in Gloucester, this role will involve overseeing the restructure and expansion of an existing data hall in a live...
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Data Centre Project Manager
1 day ago
Gloucester, Gloucestershire, United Kingdom James Lewis Recruitment Full timeCivils Project Manager – Data CentreThe data centre sector has witnessed significant growth over the last two decades, emerging as one of the largest and most recession-proof construction sectors globally. This rapid expansion has led to an increased demand for skilled professionals who can deliver high-quality projects.As a Civils Project Manager with...
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Client Relationship Manager
2 days ago
Gloucester, Gloucestershire, United Kingdom The Priory Full timeAbout the JobThis Client Relationship Manager role requires a professional with excellent communication skills and a strong ability to build relationships with clients.You will work closely with the Senior Leadership Team, Call Centre Operations Manager, and Counselling Services Operations Manager to ensure efficient and effective service delivery.Your...
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Contact Centre Support Specialist
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Gloucester, Gloucestershire, United Kingdom Asset Resourcing Careers Full time**Job Opportunity:**Join us at Asset Resourcing Careers as an Inbound Call Centre Advisor, where you will be part of a dynamic team delivering excellent customer service in a fast-paced environment. Our ideal candidate will have outstanding communication skills and the ability to multitask.**Key Responsibilities:**Client communication handling.In-house IT...
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Data Centre Project Manager Role
2 weeks ago
Gloucester, Gloucestershire, United Kingdom CV-Library Full timeData Centre Project Manager RoleOverviewThe company is seeking a skilled Data Centre Project Manager to lead the restructuring and expansion of an existing data hall in Gloucester. The project involves creating a new white space, replacing generators, installing new electrical infrastructure, and performing civil works.As the M&E Project Manager, you will be...
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Leading Data Centre Project Manager
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Gloucester, Gloucestershire, United Kingdom James Lewis Recruitment Full timeRole OverviewData Centres have become a crucial part of modern infrastructure, and experienced professionals are in high demand. This role presents an exciting opportunity for a skilled M&E Project Manager to lead a 52-week project in Gloucester.
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Data Centre Mechanical Project Manager
4 weeks ago
Gloucester, Gloucestershire, United Kingdom James Lewis Recruitment Full timeMechanical Project Manager - Data Centre OpportunityJames Lewis Recruitment is seeking a skilled Mechanical Project Manager to oversee the restructure and expansion of an existing data hall in Gloucester. The successful candidate will be responsible for managing direct and indirect resources, supply chain, plant, materials, and logistics.The project involves...
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Senior Client Relationship Manager
2 days ago
Gloucester, Gloucestershire, United Kingdom Priory Group Full timeAbout the RoleWe are seeking a highly skilled Senior Client Relationship Manager to join our team at Priory Group. As an Executive Account Development Specialist, you will be responsible for maintaining strong client relationships and identifying opportunities to expand existing services.This role is based in Gloucester with an expectation of travel across...
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Site Operations Lead
2 days ago
Gloucester, Gloucestershire, United Kingdom James Lewis Recruitment Full timeJob Role: Site Operations Lead - Data CentreThe successful applicant for this role will have previous experience as a Site Operations Lead in the data centre sector or a related field. You will be responsible for overseeing the daily operations of the site and assisting the Mechanical Site Manager in ensuring the successful delivery of the...
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Data Centre Mechanical Project Manager
2 weeks ago
Gloucester, Gloucestershire, United Kingdom James Lewis Recruitment Full timeAbout the RoleData centres have become a thriving sector in the construction industry, offering a secure and lucrative career path. As a Mechanical Site Manager for James Lewis Recruitment, you will be responsible for delivering quality service to clients while working on high-profile data centre projects.Project OverviewThe project involves the...
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Data Centre Project Coordinator
2 days ago
Gloucester, Gloucestershire, United Kingdom James Lewis Recruitment Full timeJob Opportunity: Data Centre Project CoordinatorJames Lewis Recruitment is currently looking for a detail-oriented and organised Data Centre Project Coordinator to assist in the restructure and expansion of an existing data hall. As part of our team, you will be responsible for ensuring the successful delivery of this complex...
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Site Operations Manager
4 days ago
Gloucester, Gloucestershire, United Kingdom James Lewis Recruitment Full timeJob Summary: We are currently seeking a Site Operations Manager - Data Hall to oversee the restructure and expansion of an existing data hall in a live environment. Based in Gloucester, this project will involve creating a new white space, replacing existing generators, and installing new electrical LV infrastructure.**Scope of Work:*** Create a new white...
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Data Management Specialist
2 weeks ago
Gloucester, Gloucestershire, United Kingdom Gloucestershire Rape & Sexual Abuse Centre... Full timeAbout the JobWe are looking for a skilled Data Management Specialist to join our team at Gloucestershire Rape & Sexual Abuse Centre. The successful candidate will be responsible for overseeing data storage systems, ensuring regulatory compliance, and staying up-to-date with data privacy regulations.Job Summary:Manage data storage systems and ensure that data...
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Data Centre LV/HV Engineer
1 day ago
Gloucester, Gloucestershire, United Kingdom James Lewis Recruitment Full timeData Centre LV/HV EngineerWe are seeking a highly skilled Data Centre LV/HV Engineer to join our client's team for a significant project based in Gloucester. The successful candidate will be responsible for overseeing the installation of new electrical systems, including low-voltage and high-voltage infrastructure. This is an excellent opportunity to gain...
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Data Centre Electrical Project Manager
2 weeks ago
Gloucester, Gloucestershire, United Kingdom James Lewis Recruitment Full timeData Centres have become a significant construction sector, and this opportunity is ideal for experienced Electrical Project Managers to deliver quality service. The project involves the restructure and expansion of an existing data hall in a live environment, requiring a team-based approach to manage direct and indirect resources, supply chain, plant,...
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Automotive Operations Manager
2 weeks ago
Gloucester, Gloucestershire, United Kingdom FMG Repair Services Full timeA Rewarding Opportunity in Automotive Repair ServicesWe are seeking an experienced Workshop Controller to join our team at FMG Repair Services, a leading provider of accident and collision repair services in the UK.As a Workshop Controller, you will be responsible for managing the day-to-day operations of our workshop, ensuring that all work is completed to...