Finance Specialist
3 weeks ago
We are seeking a skilled Payout Advisor to join our team at Oodle Car Finance.
The ideal candidate will have a finance background and be passionate about delivering a first-class customer experience.
Key ResponsibilitiesVerification and Workflow ManagementAs a Payout Advisor, you will be responsible for verifying loan documentation, ensuring all required checks are satisfied, and prioritizing daily payout workflow.
This will involve checking and verifying all loan documentation received from customers, ensuring accuracy, and matching details stored on our systems.
You will also be responsible for ensuring all required Anti-Money Laundering (AML), Know Your Customer (KYC), Fraud, and car checks are satisfied prior to payout.
Liaising with CustomersYou will liaise with customers on the phone and via email, effectively dealing with any potentially sensitive financial issues.
This will require excellent communication skills, both written and verbal, to ensure customer needs are met and concerns are addressed.
RequirementsSkills and Experience- Knowledge of Data Protection Act, Money Laundering Regulations, and Credit Risk Policy.
- Ability to follow procedures and work within a regulated environment.
- Ability to ensure appropriate authorities and escalations are adhered to through processes.
- Good written and verbal communication skills.
- Excellent attention to detail.
- Good organisation skills and the ability to prioritise and remain calm under pressure.
- Good initiative, logical thinker, skilled at problem solving, curious and inquisitive.
- Strong team player who has a hunger to learn and evolve.
- Ability to work well under pressure in a fast-paced environment.
- Experience working within the finance industry.
- Prior experience in document verification.
Our values are: Embracing being human, striving for awesome, everyone's a builder, bravely honest, and thinking customer.
We believe these values are essential in creating a positive and productive work environment.
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