Retail Operations Manager
4 weeks ago
- About POP MART
We are a global champion of design toy culture and a market-leading company in character-based entertainment.
Our mission is to ignite passion and bring joy worldwide through unique experiences and exciting products.
We are a dynamic and innovative company that values creativity, teamwork, and continuous growth.
Job Title: Regional Retail Operation ManagerWe are seeking an experienced and skilled regional retail operation manager to join our team in the UK.
The ideal candidate will have a strong background in retail operations and a proven track record of driving business growth and improving operational efficiency.
Key Responsibilities:
- Business Analysis and Sales Forecasting
- Develop and maintain business analysis reports to inform strategic decisions.
- Work with the retail head and retail business manager to set top-line growth targets, monthly store targets, and key performance indicators.
- Guide and coach store managers to review and analyze monthly profit and loss statements.
- Retail Communications and Support
- Ensure effective communication between the retail team, office team, and global team.
- Be responsible for the adherence of retail to global operational guidelines.
- Troubleshoot retail operation problems and provide administrative support to the retail team.
- Inventory Management
- Support stores in managing current and out-of-stock levels.
- Coordinate regular cycle counts and biannual stocktakes.
- Ensure order calculators are submitted on time and approved.
Requirements:
- Above Bachelor's degree
- 7 years of experience in retail operations with at least 3 years in a managerial role
- Candidates from arts, toys, or entertainment preferred
- Strong analytical skills and ability to provide business insight
- Experience with retail scheduling and inventory systems, as well as retail policies and processes
- Exceptional communication skills and ability to build strong connections with stakeholders
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